BestPouches.ca offer fast, secure shipping across Canada.
【Shipping Details】
- Free shippingon all orders over $99 (before tax)
- For order under $99, a $20 flat rate shipping fee applies
Delivery time: 1–4 business days (Delivery time varies depending on regions)
【Order Processing Time】
We typically process and pack orders within 1–2 business days.
Please note: Delivery times may be affected by factors beyond our control, such as holidays, severe weather, or carrier delays. We’ll always do our best to get your order to you as quickly as possible.
【Tracking your order】
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package, you can visit our Tracking Page. Please allow 1 to 3 working days for the tracking information to show.
- Canada Post: https://www.canadapost-postescanada.ca/track
- UPS: https://www.ups.com/track
- Purolator: https://www.purolator.com/en
- Flash Bird: https://flashbird.ca/tracking
【Wrong address disclaimer】
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at services@bestpouches.ca if you believe you have provided an incorrect shipping address.
【Order Cancellation】
You may cancel your order within 48 hours of placing it. Please allow 3–5 business days for the refund to post to your original form of payment.
【No Returns Policy】
At BestPouches.ca, all sales are final. We do not accept returns or exchanges once an order has been placed and shipped.
Please make sure to review your order carefully before completing your purchase. If you have any questions about a product before ordering, feel free to contact us at services@bestpouches.ca and we’ll be happy to assist you.
【Refunds (if applicable)】
Refunds are only applicable for order cancellations made within 48 hours of placing the order and before the order has been shipped.
If your cancellation is approved, you will be automatically refunded to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at services@bestpouches.ca